Hotel guests expect an elevated level of service, and attention. So much of your success depends upon positive Guest Satisfaction Survey (GSS) scores. Now you can implement a cost-effective phone system that helps you raise those vital scores with Samsung OfficeServ Concierge Elite – providing powerful, all-in-one, property-wide performance that won’t break the bottom line.

Features – Always at your service

Identify high-profile guests, and ensure an exceptional experience. Coordinate multiple courtesy services with the push of a few buttons. Give guests the communications coverage, and freedom they expect to manage their own needs. And deliver the connectivity your staff requires to control costs, and improve profitability.

Samsung OfficeServ Concierge Elite is always at your service.

PhoneSuite Hotel / Motel Systems

Property Benefits

• IP telephony for web & offsite connectivity
• Wireless phone for staff
• Follow-me services
• Point of sales to bill guests for property charges
• Automated attendants and concierge
• Phone charges applied in real time
• Hospitality voicemail/unified messaging
• Pre-set phone credit for cash paying guests
• Housekeeping status expedites room readiness
• Eliminate phone fraud and misuse
• Monitor phone usage
• Profit from contracting with local businesses (pizza, taxis, etc.)
• Facilitates easy check-in and out
• Place call restrictions on phones
• Room phones turned on/off

Guest Benefits

• High-speed Internet and WiFi
• Convenient voicemail
• Welcome to our hotel and services
• Direct bell service lines
• Automated attendant advises what’s happening “In Town”
• Tour/Event information and reservations
• Guest-controlled wake-up calls and reminders
• Facilitates guest group communication
• Set/Clear DND and wake-up calls
• 911 notification in emergency situations
• Guest dial by name access
• Direct lines to local businesses (Pizza, taxis, etc.)
• Message retrieval after check-out
• Voice services in foreign languages

For more information: Contact Us